Shipping

At Toi, we understand that privacy, speed, and reliability are essential to your shopping experience.

Every order is prepared with care, packaged discreetly, and delivered promptly — ensuring that your privacy and satisfaction always come first.

Same-Day Delivery (Within Town)

For our customers located within town, we provide a same-day delivery service for your convenience and peace of mind

Our ACES couriers handle every parcel with professionalism, ensuring a private and seamless delivery experience.

Same-Day Island-Wide Delivery

For customers located across our island, we offer same-day delivery through our trusted partner, EASY MAIL.

Courier: EASY MAIL
Delivery cost: €5.00
Cash on delivery: +€2.00
Delivery timeframe: Same day (for orders placed before our daily cutoff time)
Availability: Monday to Saturday (no deliveries on Sunday)
Important Note:
Deliveries made on Saturday (holiday service) with EASY MAIL are subject to an additional €3.00 charge, as per courier holiday rates.

Our team ensures every package is dispatched discreetly and handled with care — even on weekends.

Deliveries Across Greece

We deliver to every part of Greece through our reliable courier partners.

Courier Service Delivery Cost Cash on Delivery Delivery Time Notes

Deliveries available: Monday to Friday (closed on weekends and public holidays)

Note: Orders placed over the weekend will be processed on the next business day.

All national deliveries are made in plain, unmarked packaging, ensuring complete confidentiality.

Free Shipping Offer

We are pleased to offer free delivery on all orders of €70.00 or more, regardless of destination or courier.

Once your total reaches €70 at checkout, shipping fees are automatically removed.

Luxury, privacy, and value — delivered to your door.

Discreet Packaging

Every order is shipped in neutral, plain packaging with no logos, product names, or branding visible on the outside.

Our return address appears under a standard, neutral business name, and billing details remain completely private.

From checkout to delivery, your confidentiality is guaranteed.

Payment Options

You can choose from:

Secure online payment — via encrypted credit/debit card or e-wallet transactions.
Cash on Delivery — available for an additional €2.00.

All transactions are processed securely and appear on your statement under a discreet company name.

Processing & Cut-Off Times

Orders placed before [insert preferred time, e.g., 2:00 PM] are prepared and shipped the same day.
Orders placed after the cutoff time are processed the next business day.
Local and island-wide deliveries are available Monday through Saturday (closed Sundays).
Nationwide deliveries operate Monday through Friday (closed weekends and holidays).
During holidays or peak seasons, slight delays may occur — we will always notify you promptly.

Questions or Special Requests?

We’re here to help.

If you have any special delivery instructions or questions about your shipment, please contact our friendly support team at info@toi-store.com.

We’ll ensure your order is handled with the utmost care and discretion.

Toi.

Luxury • Privacy • Confidence — Delivered with Care.