- Admin
- July 8, 2019
- 8:30 am
- List Item
Terms of Use
1. General Information
1.1. The website “www.toistore.gr” or “www.toistore.com” has been created by the company under the name “Toi Store General Partnership” for the purpose of providing information, services and products to the visitors and users thereof.
1.2. These Terms of Use have been drafted in order to inform users about the way the web portal operates and how it is accessed.
1.3. Accessing and browsing imply the unconditional acceptance of these Terms. In case of disagreement, the user must refrain from any use.
1.4. These Terms of Use may be amended by decision of the managing company without prior notice and, therefore, users are advised to check the Terms of Use on each visit to the website. Continued use of this website by users after the effective date of any changes to these Terms shall be deemed acceptance of those changes by the users.
2. Conditions of Use
2.1. The website content may not be copied, reproduced, distributed or republished, in any form, without the prior consent of the right holder.
2.2. For the security of transactions, prior to submitting an order the visitor may register for the services. The credentials used to identify users are two: the Login ID (e‑mail or username) and the Personal Secret Security Code (password), which, whenever entered by users, provide them with secure access to their personal data. In the event of a password leak, users must immediately notify the website; otherwise, the online store shall bear no responsibility for the use of the secret code by an unauthorized person. For security reasons, users are advised to change their password at regular intervals and to avoid using identical and easily traceable passwords (e.g. date of birth).
2.3. Users wishing to register for the website’s services:
(a) Undertake to declare accurate and complete details in the registration form for access to its subscription services.
(b) Understand and acknowledge that, after their registration for the website’s services, any subscription fee paid by any means (credit card, bank transfer to the website owner’s bank account) is under no circumstances refundable and cannot become due and payable. Users accept the issuance of an invoice/receipt for the services paid for and accept responsibility for filling in their personal details or the details of the company they lawfully represent on the invoice/receipt issued by the website owner.
(c) Undertake to notify the website immediately of any change to the personal details they have submitted, so that such details are always up to date, accurate and complete.
3. Suspension of Services
The company managing the website reserves the right—which users accept—to render its websites out of operation, temporarily or permanently, with or without notice, for the purpose of resolving technical problems and malfunctions.
4. Website Use Code of Conduct
4.1. The user of the website accepts that, by using the services, they may be exposed to content that is offensive, indecent or unlawful.
4.2. The website is addressed to adults, while minors may use it only with the explicit consent of the adults who have parental responsibility, who are solely responsible for the protection of the minors. If it is found that a minor is using the website, the company that is the domain name holder bears no responsibility for any detrimental content brought to the minor’s attention, and it reserves every right to discontinue the provision of any services to which the minor had access.
4.3. Users and visitors agree not to use the website to pursue malicious purposes and, in particular, not to:
• Upload, publish, send, submit, transmit or use any other method to install content that is unlawful, harmful, threatening, offensive, injurious, defamatory, vulgar, violent, abusive, racist or otherwise objectionable, that violates the personality and personal data of third parties, that incites feelings of hatred, and/or that constitutes any other criminal offence.
• Cause harm to minors in any manner.
• Impersonate any legal or natural person or make false statements about the user’s identity.
• Upload, publish, submit or use any other method to install content by a person who is not entitled to make such content available, by law or under a fiduciary relationship.
• Upload, publish, submit or use any other method to install software or content of any kind (text, image, audio, etc.) that infringes any intellectual property rights of any entity.
• Upload, publish, submit or use any other method to install unauthorized advertising or other promotional content, send unsolicited e‑mails and any other form of unsolicited promotion of content.
• Upload, publish, submit or use any other method to install and/or promote and/or make available content containing software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
• Breach, whether intentionally or negligently, any applicable rule of local, national, European or international law and/or any rule having legislative force that concerns and/or covers any service of the websites.
• Infringe in any manner the privacy and the individual and social rights of other users.
• Collect and store data of other users.
4.4. The company bears no responsibility for any act of a natural or legal person, wherever they are based, that is a direct or indirect result of the information contained in or made available through this website, irrespective of whether such information is provided by the company or by any third party.
4.5. The user understands and accepts the international nature of the Internet and undertakes to respect and comply with the code of conduct of each country. Specifically, the user undertakes to comply with the legislation governing the transfer of data from Greece and Europe to third countries.
5. Limitation of Liability – Disclaimer
The company managing the website bears no responsibility for any:
(a) technical problems related to the user’s software or for Internet errors and unavailability or for any other case beyond its reasonable control and competence;
(b) loss of the account password or username or any damage, short circuit, error or power failure, which in each case have been caused by or to the user’s computer;
(c) loss or damage due to a virus or other malicious software which may affect the user’s equipment, computer programs, files or other material owned by the user, due to the use of this website or any other website linked to it.
Furthermore, the managing company provides no warranty, express or implied, regarding the completeness, accuracy, timeliness, merchantability, non‑infringement or fitness of the website’s content for any use, application or purpose.
6. Hyperlinks to Third‑Party Websites
6.1. The website contains links (hyperlinks) to other websites, which are provided for the user’s convenience, such as to provide further information. The website bears no responsibility for the accuracy of the content of such hyperlinks.
6.2. No responsibility is assumed for the protection and confidentiality of any information provided by users during their visit to those websites, since the latter do not share the same terms of use as this website.
6.3. Third‑party websites are responsible for the continuous, uninterrupted and secure access of the user to their site. In the event of any problem related to the visit to third‑party websites, users must contact the respective websites directly to resolve the problem.
6.4. If any user transacts with any third party, then that transaction shall be governed by the terms of use of the third party and not of this website, since this website had no involvement in the transaction.
7. Electronic Commerce (E‑commerce)
7.1. The website provides users with the ability to make payments through e‑commerce applications, in accordance with the specific terms they impose and on the basis of the protection of users’ personal data.
7.2. The website is obliged to comply with Decision Ζ1‑496/2000 on distance sales and with the provisions of Law 2251/1994 on Consumer Protection.
8. Jurisdiction
8.1. These Terms of Use and any amendment thereto, as well as any matter arising therefrom or from their future amendment, are governed by Greek and European law.
8.2. For any dispute arising from the interpretation and application of these Terms of Use, users have the right to apply to the Consumer Ombudsman to seek an amicable solution; otherwise, if such amicable resolution is not possible, the courts of Lefkada shall have exclusive jurisdiction, which users accept.
9. Intellectual Property
9.1. The website and its content constitute the intellectual and industrial property of the company managing this website, under the applicable national, EU and international provisions on Intellectual and Industrial Property, and are made available to users strictly for personal (non‑commercial or non‑profit) use.
9.2. In particular, all content—photographs, images, texts, notices, graphics, designs—as well as services provided belong exclusively to the company. Any form of copying, modification, interference, transfer, distribution, resale, leasing, republication, reproduction, retransmission in electronic or mechanical form, storage, printing, creation of derivative works, downloading by any person, or misleading of the public with respect to the actual provider of the content of the Website is strictly prohibited.
11. Agreement
These Terms of Use constitute the entire agreement/contract between this website and each user/visitor/subscriber.
12. Contact
If you have any question or require clarification regarding the above, please contact us at the website’s e‑mail address info@toi-store.com.
COOKIE POLICY
When users visit this website, data relating to technical information or to the users’ visit are collected. Such data are collected through the use of cookies. The use of cookies allows us to personalize the content and advertisements displayed, to analyze the website’s traffic and to provide social media features.
In certain cases, our website may provide the possibility of linking the the user’s account on the website with an account that the user maintains on social networking platforms or with cooperating providers. The use of the relevant technologies within our website environment is subject to the terms of use and the privacy policies of those third parties.
In particular, “cookies” are small text files used by websites to make the user’s experience more efficient. National and EU legislation (Law 3471/2006, ePrivacy Directive 2002/58/EC, Regulation (EU) 2016/679) provide that we may store cookies on the users’ device only insofar as they are strictly necessary for the operation of this website. For the remaining types of cookies, which are not necessary for the operation of the website, the users’ explicit consent is required. Specifically, upon visiting this website, a banner appears requesting users to choose which categories of cookies they accept (“necessary” and “non‑necessary”).
Users may change or withdraw their consent to the selected cookies at any time. However, if all cookies are disabled, certain parts or functions of our website may not operate properly. Likewise, users are able to adjust their advertising preferences at device level on their mobile device.
Below we set out the cookies we use and the information they store.
Cookie:
FORM_KEY
PHPSESSID
GUEST-VIEW
PERSISTENT_SHOPPING_CART
STF
STORE
USER_ALLOWED_SAVE_COOKIE
MAGE-CACHE-SESSID
MAGE-CACHE-STORAGE
MAGE-CACHE-STORAGE-SECTION-INVALIDATION
MAGE-CACHE-TIMEOUT
SECTION-DATA-IDS
PRIVATE_CONTENT_VERSION
X-MAGENTO-VARY
MAGE-TRANSLATION-FILE-VERSION
MAGE-TRANSLATION-STORAGE
PRIVACY POLICY – PROTECTION OF PERSONAL DATA
- General
The website with the registered domain names “www.toistore.gr” and “www.toistore.com” (hereinafter “Toi Store” or the “Website”) has been created and is operated by the general partnership under the name “Toi Store ΟΜΟΡΡΥΘΜΗ ΕΤΑΙΡΕΙΑ” (hereinafter the “Company”) based in Lefkada. Our Company considers the protection of personal data to be of primary and utmost importance for the operation of its Website. The purpose of this Policy is to inform data subjects about the applicable provisions of the General Data Protection Regulation 679/2016 (“GDPR”), of Law 4624/2019 and any other relevant legislation, the rights of data subjects (i.e. users/visitors of the Website) and the procedures followed by the Company in compliance with the GDPR.
- Definitions
For the interpretation of this Policy, the following terms apply:
“GDPR”: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
“Authority”: The Hellenic Data Protection Authority which, pursuant to Article 9 of Law 4624/2019, constitutes the supervisory authority for the GDPR, Law 4624/2019 and other regulations concerning the protection of individuals against the processing of personal data in the Hellenic Territory. The Authority is an independent public authority under Article 9A of the Constitution and is based in Athens.
“Company”: The company under the name “Toi Store ΟΜΟΡΡΥΘΜΗ ΕΤΑΙΡΕΙΑ”, based in Fryni Leukados, Lefkada.
“Website”: The Company’s business website, accessible via the domain names www.toistore.gr and www.toistore.com.
“Controller”: The company under the name “Toi Store ΟΜΟΡΡΥΘΜΗ ΕΤΑΙΡΕΙΑ”, with the registered domain names “www.toistore.gr”, “www.toistore.com”.
“Law 4624/2019”: Law 4624/2019 entitled “Hellenic Data Protection Authority, measures implementing Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and transposition into national law of Directive (EU) 2016/680 of the European Parliament and of the Council of 27 April 2016 and other provisions”.
“Policy”: This Privacy and Personal Data Protection Policy, which describes the terms and conditions observed by our Company for the protection of your personal data as Users and Visitors of the Website.
“DPO”: The Company’s Data Protection Officer, who is available for any matter relating to the processing of users’ personal data and the exercise of their rights under the GDPR by sending a message to the e‑mail address kappoueuthymia@gmail.com.
“Users”: The users and visitors of this Website.
For any terms not defined herein, the definitions of Article 4 GDPR and Article 4 of Law 4624/2019 apply.
- Purpose of the Policy
Users’ visit to this Website and the use of the services it offers make it necessary to collect and process certain personal data of users. This Policy seeks to specify the categories of personal data we collect and to clarify all lawful bases for processing the users’ personal data. The Policy applies exclusively within the framework of the Company’s Website (www.toistore.gr and www.toistore.com). Hyperlinks that may exist within the operation of this Website lead to third‑party websites. Third‑party websites apply their own respective policies, for which our Company bears no responsibility.
- Categories of Personal Data Collected
Our Company seeks the minimum possible collection of personal data, which are necessary to achieve the purposes of the Website and to offer a better and personalized user experience. In particular, the usual data collected are as follows:
(a) Usage Data: Data collected automatically during browsing on the Website, such as IP address, proxy server settings, browser type and version, device operating system, origin of the connection, time spent, pages visited by the user, as well as information about the time, frequency and manner of use of our services.
(b) Account Data: Data provided by the user when creating a personal profile, such as full name, telephone number and e‑mail address, which are necessary to access the functions of the Website and to purchase products with a personalized profile (not as a “guest”).
(c) Access Credentials: The identification information chosen by the user (username and password) in order to securely sign into the account.
(d) Service Usage Data: Any information related to registering for or using our services.
(e) Contact Details: Delivery address, billing address, e‑mail address, landline and/or mobile phone and other contact information
(f) Marketing Preferences: Data including users’ preferences regarding receipt of promotional material from us (new products, discounts, etc.) and users’ communication preferences, provided we have their consent, as well as users’ opinions about the products you purchased from us.
(g) Transaction Data: Details of products purchased by the user, details required in cases of returns or refunds such as bank account, account holder name, IBAN, banking institution.
- Lawful Bases for Processing Personal Data
Data protection legislation sets out various reasons for which a company may collect and process personal data. Upon visiting our Website, the legal basis we rely on is consent (Article 6(1)(a) GDPR). In particular, the user will be specifically requested to give specific and explicit consent to processing and communication of the data by selecting a dedicated box marked “I Accept”.
In addition, if the processing of personal data is necessary for the performance of a contract to which the data subject is party, processing is based on Article 6(1)(b) GDPR. The same applies to processing operations necessary to take steps at the request of the data subject prior to entering into a contract, for example in cases of inquiries about our products or services. Furthermore, if our Company has a specific obligation that requires the processing of personal data (e.g. tax obligations), processing is based on Article 6(1)(c) GDPR.
Finally, a legal basis for processing users’ personal data may also be our Company’s legitimate interests (Article 6(1)(f) GDPR). This legal basis is used where processing is necessary for the purposes of the legitimate interests pursued by our Company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require protection of personal data. Such a legitimate interest is deemed to exist where the data subject is a customer of the controller (Recital 47, sentence 2, GDPR).
- Disclosure of Personal Data
The personal data provided by the user will be used and disclosed exclusively by the controller and by companies designated as processors—namely those who carry out the processing—or by third parties authorized by the controller in accordance with Article 4 GDPR.
The Company may share users’ personal data with third parties cooperating with it, in order to respond to users’ requests or with natural or legal persons to whom the processing has been assigned, provided that it informs users in advance and obtains their prior consent. Persons who have access to the data are obliged to maintain the confidentiality of such data.
- Use of Cookies, Search Engines and Location Data
The Website uses cookies. Cookies are designed to speed up the analysis of traffic on the Internet, to facilitate users’ access to the services offered by the Website and its application, and to provide useful and relevant advertising to visitors. Through the use of cookies, personal data are neither transmitted nor obtained and user‑tracking systems are not used. If the user does not want their information to be collected through this mechanism, the user may apply a simple procedure in the browser which allows refusal of the operation of cookies at any time.
- Period of Retention of Personal Data
Users’ personal data are retained only for the reasonable period required by the nature of the processing and only for as long as necessary to achieve the purpose thereof, unless there is a contrary legal obligation for further retention, as provided by the applicable legal and/or regulatory framework, or for the exercise or defense of claims and rights and legitimate interests.
- Users’ Rights
The rights of the user/visitor of the Website in cases where they consider that the processing of their personal data is contrary to the rules of national and EU law are described in detail in Regulation (EU) 2016/679 and in Law 4624/2019, as in force. Specifically, the user/visitor of the Website has the following rights: the rights of access, rectification, restriction of processing, portability, objection, objection to automated decision‑making, and the right to lodge a complaint with the competent Supervisory Authority (Hellenic Data Protection Authority, 1 Kifissias Ave., Athens, 115 23, complaints@dpa.gr).
- Security of Personal Data
The protection of users’ personal data is achieved by implementing a comprehensive plan aiming at the effective technical and organizational security of the personal data of users whose data we process.
It is noted that, under no circumstances, are any credit or debit card details stored. In addition, when entering into cooperation for the more effective operation of the Website and the services provided through it, our Company requires all our partners to comply with these terms and provisions.
- Revisions of this Privacy and Personal Data Protection Policy
This Privacy Policy may be amended by the company managing the Website whenever deemed necessary at its discretion. The Company will make every effort to inform users either by posting a notice in a prominent place before the amendments take effect or by any other appropriate means. In each amendment, the date of the new amended Policy will be stated, which will take effect from that date. Therefore, we encourage users to review this Policy from time to time.
- Contact
The Data Protection Officer (DPO) responsible for matters relating to the processing of users’ personal data is kappoueuthymia@gmail.com. If you have any question regarding this Policy or if you wish to exercise any of your rights as a data subject, please contact us via e‑mail at info@toi-store.com.
Last updated: 30/11/2025.